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Plus when you dialed out 411 a person answered. Amazing. And the average monthly bills were less than $20.
When my parents has saved up enough money to afford Dad calling his parents in Madera, from Glendale he dialed 110 and tole the operator he was calling "Madera 417J". The "J" told the Madera operator how to do the ring thing (one long two short? I don't remember) because there were *four* parties on the line. Out of town in the rural areas there might be a lot more than 4.
Even after dialing came in there were lots of places that had way more than two parties on the line.
And yes, the letters were put on the dial for the Prefix or Exchange code.
And some dials had a "Z" on the zero hole because the precursor of "800" service was ZEnith service which you had to dial the operator for. I wonder if ZEnith 9000 will still get you the nearest California Highway Patrol office.
Calling the Washington prefix was challenging for those of us with Yankee and British accents in the South, because she interpreted "double you eh" as "UU yee haa" instead of "WA". The phrase she was looking for was "dubya eh"